Enterprise-grade AI systems for businesses that have outgrown off-the-shelf tools.
We design and run complete systems — AI agents that take a workflow from intake to invoice, built into the software you already own, typically live within one to two weeks. The enterprise solution without the enterprise price.
- Bank of America
- Coinbase
- Intuitive Surgical
- Kyndryl
- IFF
Built on Lattice. Plugged into your systems.
Every Crystal AI system runs on Lattice, our own multi-agent platform — the same one that runs our research, estimates, reporting, and monitoring. It connects into whatever software you already use. No migration. No rip-and-replace. Nothing new for your team to learn.
- ServiceTitan
- Jobber
- Clio
- Dentrix
- HubSpot
- Salesforce
- QuickBooks
- Procore
- Anything with an API
That’s why a build that would take an agency a quarter is typically live within one to two weeks — and why it doesn’t break in a month.
Private AI when it matters
For businesses that can’t send data to a public model — clinics, law firms, anyone handling financial data — we deploy private models on infrastructure you control, on-premises or in your own cloud, so nothing leaves your walls.
We don’t sell chatbots. We build the system that runs the operation behind them.
An AI receptionist, a chatbot, a voice agent, a lead-capture bot — those aren’t products to us. They’re features. Each one is a small part of one cohesive system that runs the operation behind it: intake, scheduling, dispatch, billing, reporting. We build the system; the features come with it.
Sound familiar?
- The owner is the integration. Estimates, dispatch, and accounting live in three systems and one person re-keys the same job into all of them, so invoices go out late and nobody knows the real margin until month end.
- Work that needs judgment sits. Qualify the lead, check it, create the job or matter, assign it, start the follow-up — five decisions across three systems, waiting until someone senior has time.
- Exceptions surface only when a customer complains. A stalled change order, a delayed delivery, a sitting claim.
- Revenue waits on paperwork nobody chased. COIs, lien waivers, insurance verifications, vendor documents.
- The Monday report is built by hand. Three exports, stitched together, stale by Tuesday.
A zap fixes none of these. A system fixes all of them.
What a build can include
Agents & Automation
Agentic AI Systems Flagship Teams of AI agents that research, decide, and act across your tools. Where a chatbot answers questions, an agent finishes the job: qualifies the lead, updates the CRM, sends the follow-up, and flags what needs a human. Workflow Automation Multi-step processes that run across your systems end to end, with nobody re-keying anything. AI Virtual Assistants Receptionists, intake, and scheduling that ship as features inside a build — never as a standalone product.Intelligence
Predictive Analytics Forecasts on demand, churn, and revenue from the data you already have.Re-keying between the CRM, spreadsheets, and billing eliminated — and the errors that came with it.
Routine tickets resolved instantly, around the clock; people handle only what needs a person.
A first working forecast model in weeks, built on the data you already have.
Representative outcomes, not client results. Case studies are being captured and will replace these.
Not sure which of these is your bottleneck? That’s what the audit is for.
Book your free AI Opportunity AuditOne price. Everything included. Live in a week or two.
You get the number before the work starts, and it doesn’t move unless the scope does.
$7,500
One complete, custom AI system for one workflow — built on Lattice, connected into the software you already run, and measured against a baseline we capture at kickoff.
- Blueprint
- Integration with your existing systems
- Team training
- Dashboard
- Documentation
- Monitoring
- 30-day ROI report against your baseline
The guarantee: if you can name a measurable bottleneck, we guarantee measurable ROI in 90 days — or we keep working free until it pays for itself.
Book your free AI Opportunity Audit-
1
AI Opportunity AuditFree
A working session plus written findings: your top three automation opportunities with the hours and dollars attached, and a recommended next step.
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2
Crystal AI Build$7,500 fixed
One complete system for one workflow. Typically live within one to two weeks.
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3
Larger systemsFrom $15,000
Multi-workflow, multi-agent, portals, anything touching patient or financial data. Scoped with Nick.
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4
Ongoing partnership$2,500–$4,000/mo
We run, monitor, and improve the system, and add a new automation each quarter. Proposed at the 30-day ROI report — never before.
Why the price is what it is. The big vendors sell this capability for six figures and months of implementation — and you still have to bend your business to fit their platform. We build it custom, fit it to your systems, and have it live in a week or two for a fixed fee. It’s the enterprise solution without the enterprise price.
Crystal AI is the premium option in Tampa Bay. We are not the cheapest, and we don’t try to be. If you want a $99 chatbot, there are good shops for that. If you want the system a Fortune 500 would pay six figures for, built into your tools and live in a week or two, that’s us.
You talk to the people who build it.
Nick Robertson
Nick Robertson is the founder of Crystal AI and an enterprise AI and software engineer who has built and shipped systems at Bank of America, Coinbase, Intuitive Surgical, Kyndryl, and IFF. He personally scopes every engagement and leads every build.
You’ve probably been burned by an agency that sold you a senior team and delivered a rotating cast of juniors. We don’t do that. Every Crystal AI system is built by hand-picked senior engineers who are on your calls and accountable for the result — no offshore bench, no junior hand-offs. You own the code, and we run it after launch so it keeps paying for itself.
Book your free AI Opportunity Audit
A working session plus written findings: your top three automation opportunities with the hours and dollars attached, and a recommended next step. Bring the one process eating the most time. No pitch deck — and if we’re not the right fit, we’ll say so.
Not ready to talk? Describe the work in a couple of sentences and get a rough scope by email — usually in under a minute.
Get an instant estimate- You own the code and the data.
- Least-privilege access, NDA and DPA before we see a record.
- Your data is never used to train outside models.
- Human approval on anything customer-facing or money-touching until the system has earned it.
Partners, not projects.
We work best with businesses that are growing — adding locations, crews, staff, or service lines. Every one of those is something we can systematize, so the more you grow, the more your systems pay back. We’re built to be the AI implementation partner behind that growth. When you grow, we grow, and we’ll help you scale.
Straight answers before you book.
$7,500 fixed, everything included, for one complete system. Larger systems from $15,000, scoped with Nick. No hourly billing, no surprises. If you keep us on after launch, the ongoing partnership runs $2,500–$4,000 a month and is only ever proposed at the 30-day ROI report.
Typically live within one to two weeks, with a 30-day ROI report against a baseline we capture at kickoff. Larger systems roll out in working pieces, so you see results early instead of waiting on one big launch.
No. Every build runs on Lattice, our own multi-agent platform, and connects into the software you already use — ServiceTitan, Jobber, Clio, Dentrix, HubSpot, Salesforce, QuickBooks, Procore, or anything with an API. Nothing new for your team to learn.
Those ship as features inside a build when the workflow calls for them; we don’t sell them standalone. A receptionist that answers the phone but can’t book the job, update the record, and start the follow-up is a feature without a system — and the system is where the hours come back.
We deploy private AI on infrastructure you control — on-premises or in your own cloud — so nothing leaves your walls. Common for clinics, law firms, and anyone handling financial data.
Hand-picked senior engineers who are on your calls and accountable for the result. No offshore bench, no junior hand-offs. Nick scopes every engagement and leads every build, and you own the code at the end.
Yes — if you can name a measurable bottleneck, we guarantee measurable ROI in 90 days, or we keep working free until it pays for itself. We capture your baseline at kickoff so there’s an honest number to measure against.
A free working session plus written findings: your top three automation opportunities with the hours and dollars attached, and a recommended next step. Bring the one process eating the most time. If we’re not the right fit, we’ll tell you.