Enterprise-grade AI systems

Your business.
In a clearer flow.

From the first inquiry to the final invoice.
AI systems that connect the work, so you can focus on what’s next.

A clear glass ribbon with soft violet and blue reflections
Inquiry received A new opportunity. Ready for the next step.
Powered by Lattice Everything, connected.
  1. Intake
  2. Action
  3. Outcome
An illustration of your connected workflow

Where our founder has built and shipped: Bank of America, Coinbase, Intuitive Surgical, Kyndryl, IFF

Get an instant estimate

Less busywork. More business.

See the whole thing
come together.

A lead comes in. Your systems move it forward. Your team stays in control.

Workflow concept · Illustrative example

Every inquiry has a next step.

Capture the request, gather the details, and create the record in your existing tools. No copying the same information twice.

The handoffs happen behind the scenes.

Connect the next actions across scheduling, operations, and billing. Build around the way your business already works.

Your team handles what needs a person.

Flag exceptions, review the important decisions, and approve customer-facing or financial actions before they move forward.

Built on Lattice. Plugged into yours.

A new way to work.
With the tools you already know.

Every Crystal AI system runs on Lattice, our own multi-agent platform — the same one that runs our research, estimates, reporting, and monitoring. It connects into whatever software you already use. No migration. No rip-and-replace. Nothing new for your team to learn.

That’s why a build that would take an agency a quarter is typically live within one to two weeks — and why it doesn’t break in a month.

The connection between it all

Lattice

Anything with an API

What we build

We don’t sell chatbots.
We build the system that runs the operation behind them.

An AI receptionist, a chatbot, a voice agent, a lead-capture bot — those aren’t products to us. They’re features. Each one is a small part of one cohesive system that runs the operation behind it: intake, scheduling, dispatch, billing, reporting. We build the system; the features come with it.

Sound familiar?

  • The owner is the integration. Estimates, dispatch, and accounting live in three systems and one person re-keys the same job into all of them, so invoices go out late and nobody knows the real margin until month end.
  • Work that needs judgment sits. Qualify the lead, check it, create the job or matter, assign it, start the follow-up — five decisions across three systems, waiting until someone senior has time.
  • Exceptions surface only when a customer complains. A stalled change order, a delayed delivery, a sitting claim.
  • Revenue waits on paperwork nobody chased. COIs, lien waivers, insurance verifications, vendor documents.
  • The Monday report is built by hand. Three exports, stitched together, stale by Tuesday.

A zap fixes none of these. A system fixes all of them.

  • Representative outcome · Workflow Automation

    Re-keying between the CRM, spreadsheets, and billing eliminated — and the errors that came with it.

  • Representative outcome · Customer Support AI

    Routine tickets resolved instantly, around the clock; people handle only what needs a person.

  • Representative outcome · Predictive Analytics

    A first working forecast model in weeks, built on the data you already have.

Representative outcomes, not client results. Case studies are being captured and will replace these.

Not sure which of these is your bottleneck? That’s what the audit is for. Book your free AI Opportunity Audit

Clear from the start

One price. Everything included.
Live in a week or two.

The Crystal AI Build

$7,500fixed, everything included

One complete system for one workflow. Typically live within one to two weeks.

  • Blueprint
  • Integration with your existing systems
  • Team training
  • Dashboard
  • Documentation
  • Monitoring
  • 30-day ROI report against your baseline

Larger systems from $15,000, scoped with Nick.

Full pricing details

The enterprise solution without the enterprise price.

Who builds it

You talk to the people who build it.

Nick Robertson is the founder of Crystal AI and an enterprise AI and software engineer who has built and shipped systems at Bank of America, Coinbase, Intuitive Surgical, Kyndryl, and IFF. He personally scopes every engagement and leads every build.

Every Crystal AI system is built by hand-picked senior engineers who are on your calls and accountable for the result — no offshore bench, no junior hand-offs. You own the code, and we run it after launch so it keeps paying for itself.

Nick Robertson, Founder of Crystal AI
Nick Robertson Founder · Enterprise AI & Software Engineer

The guarantee: if you can name a measurable bottleneck, we guarantee measurable ROI in 90 days — or we keep working free until it pays for itself.

  • You own the code and the data.
  • Least-privilege access, NDA and DPA before we see a record.
  • Your data is never used to train outside models.
  • Human approval on anything customer-facing or money-touching until the system has earned it.

Let’s find your next opportunity

Book your free
AI Opportunity Audit.

A working session plus written findings: your top three automation opportunities with the hours and dollars attached, and a recommended next step.

Bring the one process eating the most time. No pitch deck — and if we’re not the right fit, we’ll say so.

Tampa Bay, FL — on-site across Tampa Bay, remote across the US.

Not ready to talk? Get an instant estimate: describe the work in a couple of sentences and get a rough scope by email, usually in under a minute.

Two details, then choose a time.

Calendly opens with your details filled in, and confirms the time you pick.

Prefer to talk? (813) 412-6595 · Text · Email

When you grow, we grow

Partners, not projects.

We work best with businesses that are growing — adding locations, crews, staff, or service lines. Every one of those is something we can systematize, so the more you grow, the more your systems pay back. We’re built to be the AI implementation partner behind that growth. When you grow, we grow, and we’ll help you scale.

Questions & answers

Straight answers
before you book.

$7,500 fixed, everything included, for one complete system. Larger systems from $15,000, scoped with Nick. No hourly billing, no surprises. If you keep us on after launch, the ongoing partnership runs $2,500–$4,000 a month and is only ever proposed at the 30-day ROI report.

Typically live within one to two weeks, with a 30-day ROI report against a baseline we capture at kickoff. Larger systems roll out in working pieces, so you see results early instead of waiting on one big launch.

No. Every build runs on Lattice, our own multi-agent platform, and connects into the software you already use — ServiceTitan, Jobber, Clio, Dentrix, HubSpot, Salesforce, QuickBooks, Procore, or anything with an API. Nothing new for your team to learn.

Those ship as features inside a build when the workflow calls for them; we don’t sell them standalone. A receptionist that answers the phone but can’t book the job, update the record, and start the follow-up is a feature without a system — and the system is where the hours come back.

We deploy private AI on infrastructure you control — on-premises or in your own cloud — so nothing leaves your walls. Common for clinics, law firms, and anyone handling financial data.

Hand-picked senior engineers who are on your calls and accountable for the result. No offshore bench, no junior hand-offs. Nick scopes every engagement and leads every build, and you own the code at the end.

Yes — if you can name a measurable bottleneck, we guarantee measurable ROI in 90 days, or we keep working free until it pays for itself. We capture your baseline at kickoff so there’s an honest number to measure against.

A free working session plus written findings: your top three automation opportunities with the hours and dollars attached, and a recommended next step. Bring the one process eating the most time. If we’re not the right fit, we’ll tell you.

Book your free AI Opportunity Audit